Policies

All guests are required to read, agree-to and sign the Waiver of Liability prior to commencing any guided programs. The waiver requires personal, emergency and medical contact information. Waivers will be signed and witnessed in the presence of one of our guides. It is imperative that you disclose any medical condition that could put you, the guide or others safety at risk.

Booking and cancellations

Pricing

All prices are in Canadian Dollars.

Prices do not include sales tax. An additional 5% Federal Goods and Services Tax (GST) will be applied to the program total.

Prices are subject to change.

Pricing does not include transportation, park entry fees, parking fees, food or accommodation.

it is customary in Canada to tip 15-20% if you feel you have had an exceptional experience with your guide. Venmo is not supported in Canada. Cash or credit card are preferred.

Deposits and refunds

For programs under $800 the full program price is required at the time of booking.

For programs over $800:

  1. A 25% deposit is required to book

  2. Full payment is due 30 days before the scheduled trip date

  3. Participants who reschedule or cancel within 24 hours of booking will receive a full refund, provided the scheduled start date is greater than 15 days away

  4. Participants who cancel with greater than 30 days notice will forfeit their deposit

  5. Participants who cancel with less than 30 days notice will forfeit their full program fee

  6. Participants who find a suitable replacement who meets the program pre-requisites are permitted to transfer their booking

If Leviathan Mountain Guides is forced to cancel a program for any reason all participants will receive a full refund.

Leviathan Mountain Guides will attempt to accommodate rescheduling of private bookings, but can not guarantee availability.

Weather and Mountain Conditions

Mountain weather is unpredictable and can change rapidly. Leviathan Mountain Guides can not make any guarantees regarding weather or conditions. Occasionally weather will dictate a change in plans or climbing objectives, all participants encouraged to be adaptable and to be prepared to adjust accordingly.

Leviathan will make every attempt to run programs in all weather conditions. It would be impractical and highly challenging to cancel or adjust programs due to changing weather.

Waiver

All participants will be required to read, agree-to and sign a waiver prior to any Leviathan Mountain Guides programs. A sample of our waiver can be found here.

Waivers will be provided to be signed and witnessed in front of our guides upon meeting.